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Contact us during business hours for financial assistance.
If you reach out after hours, please leave a message and we will get back to you as soon as possible.


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Contact our Member Service Center today for financial assistance

Monday - Friday: 9:00 am to 4:00 pm

  • Member Services: 800.742.5582 or member_serv@democracyfcu.org
  • Main Phone Number:  202-488-5400
  • Toll-Free (Main):  800-742-5582
  • TTY Access (Toll-Free):  855-889-2255

Important Phone Numbers/Credit Union Mailing Address

Lost/Stolen Debit Card- 888-918-7824

Lost/Stolen Credit Card- 866-820-6830

Mortgages- 800-558-2056

Phone Banking- 703-299-1400 (toll-free 800-648-3418)

Reorder Checks- 877-838-5287

Toll-Free (Philadelphia)- 800-742-5583

All mail payments should be sent to this address
P.O. Box 25516
Alexandria, VA 22313-5516

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