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COVID-19 Resource Center

At Democracy Federal Credit Union, our number one priority is the health and well-being of our members, employees, and our community. We understand the concern and uncertainty you may be experiencing surrounding the coronavirus (COVID-19), and that is why we are taking increased safety precautions in all of our branches.

We are committed to you. If you experience financial hardship due to the Coronavirus COVID-19, please contact us so that we may provide you with a variety of financial programs to fit your needs. To expedite this process, or any other solution we can help you with, we ask that your contact information is correct in our system to include: address, email address, and primary/secondary phone numbers. You may update this information in your online banking.

Need to visit a branch? Schedule your appointment online for our Silver Hill or Alexandria Branch. 
Effective September 1, 2020, a letter of verification or email from the Department of Motor Vehicles will need to accompany an expired Identification Card/Driver’s License to complete a transaction. This notice applies to Democracy FCU and Shared Branch members. 


We remain vigilant in our branches by implementing additional safety precautions as recommended by the Centers for Disease Control and Prevention (CDC) guidelines, and other public health authorities to disinfect our branches and ATMs to protect our members, and employees. 


Our CASH-N-GO payday loan alternative program helps members get back on track with up to $1,000 and no credit check required! 

*Certain restrictions apply. 

COVID-19 Related Announcements


Our approach during this time is to provide financial relief through custom solutions. We have created a series of videos to share with you over the next few weeks to help you combat COVID-19 + Your Wallet. 

To request a transcript of the below videos, please email

Important information on How Democracy FCU is Managing the Coronavirus, COVID-19

What is the Coronavirus (COVID-19)

On February 11, 2020, the World Health Organization announced an official name for the disease that is causing the 2019 novel coronavirus outbreak, first identified in Wuhan, China. The new name of this disease is coronavirus disease 2019, abbreviated as COVID-19. In COVID-19, ‘CO’ stands for ‘corona,’ ‘VI’ for ‘virus,’ and ‘D’ for disease. Formerly, this disease was referred to as “2019 novel coronavirus” or “2019-nCoV”. There are several types of human coronaviruses including some that commonly cause mild upper-respiratory tract illnesses. COVID-19 is a new disease, caused by a new coronavirus that has not previously been seen in humans.

 Common Symptoms

  • Fever
  • Cough
  • Shortness of breath

 How Democracy is Taking Action

Democracy FCU closely monitors daily developments of the Coronavirus (COVID-19). We want you to know that we are taking proactive measures to protect the health of our members and our employees. Please be assured that we have a comprehensive strategic plan in place, and will continue to keep you updated. At this time, we are following the guidelines of the Centers for Disease Control and Prevention (CDC) and taking the necessary steps to disinfect our branch locations and offices regularly, and put establish safety measures to help protect our members, and staff. 

For your convenience, Democracy FCU offers access to your accounts with our mobile banking app and online banking options from the comfort of your mobile device and/or home. We also have ATMs that accept deposits. 

How You Can Take Action  
The CDC suggests taking protective measures in order to prevent the potential spread of COVID-19, as well as, other illnesses. Some of these include the following:

  • Practice good hygiene (avoid shaking hands, touching your face, etc.)
  • Wash your hands often with soap and water for at least 20-seconds
  • Be careful with meetings and travel
  • Handle food carefully (limited food sharing, if possible)
  • Stay home if you are sick or have a sick family member in your home
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash
  • Disinfect frequently used surfaces and objects, such as doorknobs, tables, handrails, etc.  


For more information from the CDC please visit the Centers for Disease Control and Prevention at