At Democracy Federal Credit Union, our number one priority continues to be the health and well-being of our members, employees, and our community. We understand the concern and uncertainty you may be experiencing surrounding the coronavirus (COVID-19), and that is why we are taking increased safety precautions in all of our branches.
We are committed to you. If you experience ﬁnancial hardship due to the Coronavirus COVID-19, please contact us so that we may provide you with a variety of ﬁnancial programs to ﬁt your needs. To expedite this process, or any other solution we can help you with, we ask that your contact information is correct in our system to include: address, email address, and primary/secondary phone numbers. You may update this information in your online banking.
Need to visit a branch? Schedule your appointment online for our Silver Hill or Alexandria Branch.
We have introduced the below loan programs to help ease the financial woes that you may currently be experiencing due to COVID-19.
Our approach during this time is to provide financial relief through custom solutions. We have created a series of videos to share with you over the next few weeks to help you combat COVID-19 + Your Wallet.
To request a transcript of the below videos, please email email@example.com.
Humphrey (HHS) Branch: CLOSED
Silver Hill Branch (Shared Branch): Open Monday - Friday; Closed Saturdays
APPOINTMENT + DRIVE-THRU ONLY: Members may access the Drive-Thru during business hours. The lobby is availble to members by appointment only. Appointments are limited to membership openings and loan closings. Members may access these options during business hours. To schedule an appointment, please call (703) 738-8960 or (703) 738-8961. Members/Shared Branch Members may access the drive-thru during business hours.
We remain vigilant in our branches by implementing additional safety precautions as recommended by the Centers for Disease Control and Prevention (CDC) guidelines, and other public health authorities to disinfect our branches and ATMs to protect our members, and employees.
Important information on How Democracy FCU is Managing the Coronavirus, COVID-19
What is the Coronavirus (COVID-19)
On February 11, 2020, the World Health Organization announced an official name for the disease that is causing the 2019 novel coronavirus outbreak, first identified in Wuhan, China. The new name of this disease is coronavirus disease 2019, abbreviated as COVID-19. In COVID-19, ‘CO’ stands for ‘corona,’ ‘VI’ for ‘virus,’ and ‘D’ for disease. Formerly, this disease was referred to as “2019 novel coronavirus” or “2019-nCoV”. There are several types of human coronaviruses including some that commonly cause mild upper-respiratory tract illnesses. COVID-19 is a new disease, caused by a new coronavirus that has not previously been seen in humans.
How Democracy is Taking Action
Democracy FCU closely monitors daily developments of the Coronavirus (COVID-19). We want you to know that we are taking proactive measures to protect the health of our members and our employees. Please be assured that we have a comprehensive strategic plan in place for different levels of outbreak, should that affect Democracy FCU, and will continue to keep you updated. At this time, we are following the guidelines of the Centers for Disease Control and Prevention (CDC) and taking the necessary steps to disinfect our branch locations and offices regularly.
For your convenience, Democracy FCU offers access to your accounts with our mobile banking app and online banking options from the comfort of your mobile device and/or home. We also have ATMs that accept deposits.
How You Can Take Action
The CDC suggests taking protective measures in order to prevent the potential spread of COVID-19, as well as, other illnesses. Some of these include the following:
For more information from the CDC please visit the Centers for Disease Control and Prevention at www.cdc.gov